Return Product Management
A Leader in Reverse Logistics
While the reasons for returns vary from defective products to buyer’s remorse to the complexity of packaging and installation, one thing is certain—this costly trend has created a demand for returns management. At Genesis Dome, we help our clients avoid this unsustainable cost with a sustainable plan.
Your Returns Management Partner
Genesis Dome reduces returns and improves your bottom line by creating a comprehensive and customized product return management plan that suits your company’s needs and budget. We reduce losses, trim your returns, and lower overall costs.
- Examination & Analysis
- Product Evaluation
- Product Repair
- Parts Sales
- Refurbishing
- Distribution
- Consumer Crediting
- Tech Support
- FDA Registered
- Custom Packaging
- Shipping and Receiving
- Consumer Crediting
- Warranty Support
- Order Fulfillment
- Customer Support
Streamlined Credit
Through our private network, you can access all the information you need to streamline your credit, improve your returns, and maintain the crucial balance between happy customers and vendors.
Expert Distribution
With our cloud-based system and operations from one primary location, we guarantee the safety and integrity of your product. No matter the volume or specific distribution needs, fulfilling your order is easy and efficient.
Cloud-based Structure
We offer a system that allows you to keep your existing ERP without complications, confusion, or headaches. Our cloud-based system not only cuts unnecessary costs, but it also allows us to manage your inventory and tracking.
Recycle
Protecting the environment is an important part of our society; it’s also a critical part of sustainable business. In many instances, we can repurpose discarded products entirely or have materials salvaged to avoid waste. Our team is ready to help retain the value of your returned products in creative ways that are environmentally responsible.
Specialized Packaging
Packaging is more critical than ever in this age of online shopping. To ensure that your products arrive safely, it is essential that packaging receives the same care and consideration as every other aspect of your business. Our team of engineers and designers is here to ensure that you minimize as much expense as possible from shipping damage.
Product Appraisal
Our team of analysts is dedicated to closely reviewing all trends and patterns regarding your products. From high return rates to the durability and longevity of your products, you will always have a clear picture of where changes and adjustments are needed to maintain satisfaction for you, your vendors, and your customers.